Product FAQs

Question 1

Do you accept original commission painting requests?

Accepted Answer

It's wonderful to hear of your interest in my original paintings! To answer your question directly, the vast majority of the artwork I now create are bespoke commissions. The demands of fulfilling these personalised pieces mean that I unfortunately have less and less time to dedicate to painting original works purely for general sale.

While it's a rarer occurrence these days for me to have an original painting readily available, I absolutely welcome enquiries about commissioning a unique piece tailored to your specific preferences. This is a fantastic way to acquire a truly personal artwork that perfectly complements your space and reflects your individual taste.

If you would like to explore the possibility of commissioning an original painting, please do not hesitate to get in touch. We can discuss your ideas, including preferred subjects, colour palettes, sizes, and any other specific requirements you may have. I'm always happy to talk through the creative process and provide you with more information on commissioning a piece that you will treasure for years to come.

Question 2

Do you accept original commission painting requests?

Accepted Answer

It's wonderful to hear of your interest in my original paintings! To answer your question directly, the vast majority of the artwork I now create are bespoke commissions. The demands of fulfilling these personalised pieces mean that I unfortunately have less and less time to dedicate to painting original works purely for general sale.

While it's a rarer occurrence these days for me to have an original painting readily available, I absolutely welcome enquiries about commissioning a unique piece tailored to your specific preferences. This is a fantastic way to acquire a truly personal artwork that perfectly complements your space and reflects your individual taste.

If you would like to explore the possibility of commissioning an original painting, please do not hesitate to get in touch. We can discuss your ideas, including preferred subjects, colour palettes, sizes, and any other specific requirements you may have. I'm always happy to talk through the creative process and provide you with more information on commissioning a piece that you will treasure for years to come.

Question 3

Can I order different Art print sizes from the ones available on your page?

Accepted Answer

Looking for an art print that fits your existing picture frame or mount perfectly? Yes, you've come to the right place! I offer bespoke art print sizing, allowing you to order prints in virtually any dimension you require. Say goodbye to the frustration of searching for standard sizes that just don't quite fit.

Whether you have an antique frame with unique proportions, a specific aperture in your picture mount, or simply a particular size in mind for your wall display, I can create a print tailored precisely to your needs. This customisation ensures a seamless and professional presentation of your chosen artwork, enhancing its visual impact within your home or office.

My bespoke art print service provides you with the ultimate flexibility. Simply provide me with the exact measurements you need, and I will produce a high-quality print to those specifications. This means you can:

Achieve a perfect fit: Eliminate unsightly gaps or the need to trim prints awkwardly.
Utilise existing frames and mounts: Save money and maintain a consistent aesthetic.
Create unique wall displays: Design gallery walls with prints sized precisely for your vision.
Maximise your space: Order prints that make the most of your available wall area.

I am committed to providing exceptional quality and attention to detail in every bespoke art print I create. Contact me today to discuss your specific sizing requirements and bring your artistic vision to life in the perfect dimensions. Let's create a piece you'll truly love, tailored precisely for you.

Question 4

Can I order different Art print sizes from the ones available on your page?

Accepted Answer

Looking for an art print that fits your existing picture frame or mount perfectly? Yes, you've come to the right place! I offer bespoke art print sizing, allowing you to order prints in virtually any dimension you require. Say goodbye to the frustration of searching for standard sizes that just don't quite fit.

Whether you have an antique frame with unique proportions, a specific aperture in your picture mount, or simply a particular size in mind for your wall display, I can create a print tailored precisely to your needs. This customisation ensures a seamless and professional presentation of your chosen artwork, enhancing its visual impact within your home or office.

My bespoke art print service provides you with the ultimate flexibility. Simply provide me with the exact measurements you need, and I will produce a high-quality print to those specifications. This means you can:

Achieve a perfect fit: Eliminate unsightly gaps or the need to trim prints awkwardly.
Utilise existing frames and mounts: Save money and maintain a consistent aesthetic.
Create unique wall displays: Design gallery walls with prints sized precisely for your vision.
Maximise your space: Order prints that make the most of your available wall area.

I am committed to providing exceptional quality and attention to detail in every bespoke art print I create. Contact me today to discuss your specific sizing requirements and bring your artistic vision to life in the perfect dimensions. Let's create a piece you'll truly love, tailored precisely for you.

Question 5

What is your favourite painting medium?

Accepted Answer

Explore my diverse collection of original paintings, meticulously crafted using a blend of high-quality artist mediums. I frequently work with acrylics, oils, vibrant inks, and fine-line pens, and the synergistic combination of these materials often results in a captivating shimmer or subtle glimmer that truly sets my pieces apart. You can witness this unique visual effect firsthand by visiting my dedicated YouTube channel, where I often share close-up views and behind-the-scenes glimpses of my artistic process.

Each finished painting is carefully sealed with a specialist artist's varnish. This crucial step not only provides long-lasting protection against environmental factors but also enhances the inherent vibrancy and depth of the colours, ensuring your artwork remains a stunning focal point for years to come.

Beyond the captivating interplay of mixed media, I also appreciate the simple beauty and versatility of traditional drawing techniques. You'll occasionally find pieces created using just a good old-fashioned pencil, exploring the nuances of tone, texture, and line work.

Question 6

What is your favourite painting medium?

Accepted Answer

Explore my diverse collection of original paintings, meticulously crafted using a blend of high-quality artist mediums. I frequently work with acrylics, oils, vibrant inks, and fine-line pens, and the synergistic combination of these materials often results in a captivating shimmer or subtle glimmer that truly sets my pieces apart. You can witness this unique visual effect firsthand by visiting my dedicated YouTube channel, where I often share close-up views and behind-the-scenes glimpses of my artistic process.

Each finished painting is carefully sealed with a specialist artist's varnish. This crucial step not only provides long-lasting protection against environmental factors but also enhances the inherent vibrancy and depth of the colours, ensuring your artwork remains a stunning focal point for years to come.

Beyond the captivating interplay of mixed media, I also appreciate the simple beauty and versatility of traditional drawing techniques. You'll occasionally find pieces created using just a good old-fashioned pencil, exploring the nuances of tone, texture, and line work.

Question 7

How long does an original commission request painting take to complete?

Accepted Answer

For most projects, you can typically expect a turnaround time of 4 to 6 weeks. However, please note that this is a general guideline and the precise timeframe can vary depending on the specific subject matter and overall size of the project.

Rest assured, I am very accustomed to working to deadlines and prioritising efficiency. Therefore, most earlier timescales are usually not a problem at all. Once we discuss the specifics of your needs, I can provide you with a more accurate estimate and we can agree on a timeline that works best for you. I am committed to delivering high-quality results within the agreed timeframe.

Question 8

How long does an original commission request painting take to complete?

Accepted Answer

For most projects, you can typically expect a turnaround time of 4 to 6 weeks. However, please note that this is a general guideline and the precise timeframe can vary depending on the specific subject matter and overall size of the project.

Rest assured, I am very accustomed to working to deadlines and prioritising efficiency. Therefore, most earlier timescales are usually not a problem at all. Once we discuss the specifics of your needs, I can provide you with a more accurate estimate and we can agree on a timeline that works best for you. I am committed to delivering high-quality results within the agreed timeframe.

Question 9

How long have you been painting for?

Accepted Answer

Born in 1972, my artistic journey began in earnest at the age of fourteen, and since then, painting has been an almost daily practice. This lifelong dedication has allowed me to hone my skills and develop a distinctive artistic voice. My paintings have been available for purchase since 1997, and in 2011, I realised a long-held ambition by becoming a full-time professional artist. This commitment allows me to fully immerse myself in the creative process, exploring new techniques, subjects, and pushing the boundaries of my artistic expression. My work reflects a deep passion for [mention a key theme or style of your work here, e.g., the Scottish landscape, abstract expressionism, portraiture], and I strive to create pieces that resonate with viewers on an emotional and intellectual level.

Question 10

How long have you been painting for?

Accepted Answer

Born in 1972, my artistic journey began in earnest at the age of fourteen, and since then, painting has been an almost daily practice. This lifelong dedication has allowed me to hone my skills and develop a distinctive artistic voice. My paintings have been available for purchase since 1997, and in 2011, I realised a long-held ambition by becoming a full-time professional artist. This commitment allows me to fully immerse myself in the creative process, exploring new techniques, subjects, and pushing the boundaries of my artistic expression. My work reflects a deep passion for [mention a key theme or style of your work here, e.g., the Scottish landscape, abstract expressionism, portraiture], and I strive to create pieces that resonate with viewers on an emotional and intellectual level.

Question 11

Can I ask you hints and tips?

Accepted Answer

Right then! Absolutely. While some artists can be rather guarded about their processes and insights, I've always made a conscious decision to take a different approach. It's my firm belief that everyone possesses the capacity to paint, and indeed, should embrace it. The act of creating art can be profoundly therapeutic, offering a wonderful outlet for expression and a calming focus for the mind. So, please do feel absolutely free to utilise the contact form should any questions arise at all!

Question 12

Can I ask you hints and tips?

Accepted Answer

Right then! Absolutely. While some artists can be rather guarded about their processes and insights, I've always made a conscious decision to take a different approach. It's my firm belief that everyone possesses the capacity to paint, and indeed, should embrace it. The act of creating art can be profoundly therapeutic, offering a wonderful outlet for expression and a calming focus for the mind. So, please do feel absolutely free to utilise the contact form should any questions arise at all!

Question 13

How much is shipping for your art prints & do you send them outside the UK?

Accepted Answer

Imagine your cherished artwork gracing walls not just locally, but across continents. With my Global Art Network shipping, this vision becomes a reality. I've streamlined the process to offer fast and affordable rates for sending your precious pieces to numerous destinations worldwide.

Whether you're a collector in California, a gallery in Germany, or an enthusiast in Australia, my Global Art Network ensures your artwork arrives safely and swiftly. We understand the unique value and delicate nature of fine art, and our shipping partners are carefully selected for their expertise and reliability in handling such items.

Enjoy Complimentary UK Delivery on Most Fine Art Prints:

For my valued customers within the United Kingdom, the joy of owning a fine art print is even more accessible. I'm pleased to offer free UK delivery on the majority of my fine art print collection. This allows you to invest in beautiful art without the added burden of shipping costs.

Affordable International Shipping Rates:

Extending beyond the UK, I've worked diligently to secure affordable shipping rates for international orders. I believe that art should be accessible to everyone, regardless of their location. My transparent pricing ensures you know the shipping costs upfront, without any hidden surprises.

Bespoke Art, Dispatched with Care Within 3-5 Working Days:

Unlike mass-produced items you might find on large online marketplaces like Amazon or Wayfair, each piece of art you acquire from me is a bespoke art gift, created with individual attention and care. This means that your order is uniquely prepared for you, and as such, orders are typically despatched within 3-5 working days. This timeframe allows for the meticulous preparation and packaging required to ensure your artwork arrives in perfect condition.

Complete Transparency: View Shipping Options and Rates in Your Cart:

I believe in providing you with complete control and transparency throughout your purchasing journey. That's why all available shipping options and their corresponding rates are clearly displayed in your shopping cart before you proceed to checkout. This allows you to make informed decisions based on your needs and budget, ensuring a seamless and confident buying experience.

Choose the Global Art Network and experience hassle-free, affordable global shipping for your treasured artworks. Start exploring the collection today and let your art journey begin, wherever you are in the world.

Question 14

How much is shipping for your art prints & do you send them outside the UK?

Accepted Answer

Imagine your cherished artwork gracing walls not just locally, but across continents. With my Global Art Network shipping, this vision becomes a reality. I've streamlined the process to offer fast and affordable rates for sending your precious pieces to numerous destinations worldwide.

Whether you're a collector in California, a gallery in Germany, or an enthusiast in Australia, my Global Art Network ensures your artwork arrives safely and swiftly. We understand the unique value and delicate nature of fine art, and our shipping partners are carefully selected for their expertise and reliability in handling such items.

Enjoy Complimentary UK Delivery on Most Fine Art Prints:

For my valued customers within the United Kingdom, the joy of owning a fine art print is even more accessible. I'm pleased to offer free UK delivery on the majority of my fine art print collection. This allows you to invest in beautiful art without the added burden of shipping costs.

Affordable International Shipping Rates:

Extending beyond the UK, I've worked diligently to secure affordable shipping rates for international orders. I believe that art should be accessible to everyone, regardless of their location. My transparent pricing ensures you know the shipping costs upfront, without any hidden surprises.

Bespoke Art, Dispatched with Care Within 3-5 Working Days:

Unlike mass-produced items you might find on large online marketplaces like Amazon or Wayfair, each piece of art you acquire from me is a bespoke art gift, created with individual attention and care. This means that your order is uniquely prepared for you, and as such, orders are typically despatched within 3-5 working days. This timeframe allows for the meticulous preparation and packaging required to ensure your artwork arrives in perfect condition.

Complete Transparency: View Shipping Options and Rates in Your Cart:

I believe in providing you with complete control and transparency throughout your purchasing journey. That's why all available shipping options and their corresponding rates are clearly displayed in your shopping cart before you proceed to checkout. This allows you to make informed decisions based on your needs and budget, ensuring a seamless and confident buying experience.

Choose the Global Art Network and experience hassle-free, affordable global shipping for your treasured artworks. Start exploring the collection today and let your art journey begin, wherever you are in the world.

Question 15

What is your return policy?

Accepted Answer

We want you to be completely satisfied with your purchase. Therefore, we gladly accept returns of damaged items. Should your order arrive in less than perfect condition, please do get in touch with us so we can arrange a straightforward return process for you.

Furthermore, we understand that sometimes an item might not be quite what you expected. In such cases, we are pleased to offer the option of an exchange for an alternative product or a credit voucher to be used on a future purchase. This gives you the flexibility to find something you truly love. If you decide your item does not suit, please contact us to discuss your options.

While we don't typically accept cancellations once an order has been processed, your satisfaction remains our top priority. If you encounter any problems whatsoever with your order, please do not hesitate to contact us directly. We are committed to finding a resolution for you.

At the heart of our business is a strong belief in happy customers. We firmly believe that your positive experience is the foundation upon which we build our reputation. We encourage you to read our customer reviews, which consistently highlight our dedication to exceptional customer service. We strive to ensure every interaction leaves you feeling valued and well-cared for.

Question 16

What is your return policy?

Accepted Answer

We want you to be completely satisfied with your purchase. Therefore, we gladly accept returns of damaged items. Should your order arrive in less than perfect condition, please do get in touch with us so we can arrange a straightforward return process for you.

Furthermore, we understand that sometimes an item might not be quite what you expected. In such cases, we are pleased to offer the option of an exchange for an alternative product or a credit voucher to be used on a future purchase. This gives you the flexibility to find something you truly love. If you decide your item does not suit, please contact us to discuss your options.

While we don't typically accept cancellations once an order has been processed, your satisfaction remains our top priority. If you encounter any problems whatsoever with your order, please do not hesitate to contact us directly. We are committed to finding a resolution for you.

At the heart of our business is a strong belief in happy customers. We firmly believe that your positive experience is the foundation upon which we build our reputation. We encourage you to read our customer reviews, which consistently highlight our dedication to exceptional customer service. We strive to ensure every interaction leaves you feeling valued and well-cared for.

Question 17

How is the artwork packaged for shipping?

Accepted Answer

We take great care in packaging our artwork to ensure it arrives safely. Originals and prints are wrapped in protective materials and shipped in sturdy packaging.

Question 18

How is the artwork packaged for shipping?

Accepted Answer

We take great care in packaging our artwork to ensure it arrives safely. Originals and prints are wrapped in protective materials and shipped in sturdy packaging.

Question 19

How long will it take to receive my order?

Accepted Answer

Orders are typically processed and shipped within 3-5 business days. Delivery times will vary based on your location. You will receive a tracking number once your order has been shipped.

Question 20

How long will it take to receive my order?

Accepted Answer

Orders are typically processed and shipped within 3-5 business days. Delivery times will vary based on your location. You will receive a tracking number once your order has been shipped.

Question 21

How do I buy a piece of art?

Accepted Answer

Simply click on the artwork you like, add it to your cart, and proceed to checkout. We accept various payment methods, including major credit cards and PayPal, through our secure payment gateway.

Question 22

How do I buy a piece of art?

Accepted Answer

Simply click on the artwork you like, add it to your cart, and proceed to checkout. We accept various payment methods, including major credit cards and PayPal, through our secure payment gateway.

Heart Charm Ring | Genna Miller Jewellery

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